Frequently Asked Questions
Everything you need to know about your HUB Footwear experience.
What materials are used in HUB Footwear sneakers?
We use high-quality leather, suede, and recycled materials. Many of our sneakers also feature our signature gel-cushioning insole for maximum comfort.
How do I determine the right size for me?
Our sneakers generally fit true to size. We recommend checking our detailed size guide available on each product page to compare international measurements.
What is your return policy?
You can return your unworn shoes within 30 days of delivery. Please ensure the items are in their original packaging with all tags attached.
How long does shipping take?
Standard shipping typically takes 3-5 business days within Europe, while international orders may take 7-14 business days depending on the destination.
Are HUB Footwear products sustainable?
Sustainability is a core pillar for us. We are increasingly using recycled nylon, organic cotton, and LWG-certified leather to reduce our environmental footprint.
How should I clean and maintain my sneakers?
For leather, use a damp cloth and specialized leather cleaner. For suede, use a soft brush. We recommend applying a water-repellent spray before the first wear.